Homeowner Emergency Form

Need an Emergency Contractor Now?

This customer form dispatches your request to matching Fix-it squads nearby. For urgent jobs, the system pushes immediate owner alerts.

First do these safety steps

Burst geyser or pipe: close the main water valve.
Any electrical risk: switch off power at the DB board.
Keep children away from flooded or unsafe areas.
In your message, include gate access and landmarks to speed arrival.

Emergency rule: if there is fire, electrical shock, or injury risk, contact emergency services first.

I am a customer and need help

Stay on this page and submit the emergency request form below.

I am a contractor

Join the Fix-it Squad here: Contractor Sign Up

About call-out fees

Some contractors charge a call-out fee just to come to your property — this covers their travel and initial assessment. On Zamzi, all Fix-it Squad contractors are required to display their call-out fee on their public profile. When your request is matched, the success screen will list any call-out fees for matched contractors so you can confirm before they arrive.

Always confirm the call-out fee and total estimate with your contractor via WhatsApp before they leave for your property.

Request a Fix-it Squad

Tell Zamzi what needs fixing, where you are, and how urgent it is. Urgent requests can trigger immediate owner alerts so nearby squads can respond faster.

SMS first

Every matched contractor gets an SMS alert. Online contractors respond fastest — they rank first in your match.

Trade + area matching

Zamzi matches your request by trade, city and province. Contractors who declared your trade and are nearest rank highest.

Direct contact

Matched contractors contact you directly on WhatsApp. The lead also appears in their Zamzi dashboard.

First do these safety steps

Burst geyser or pipe: close the main water valve.

Any electrical risk: switch off power at the DB board.

Keep children away from flooded or unsafe areas.

In your message, include gate access and landmarks to speed arrival.

Emergency rule: if there is fire, electrical shock, or injury risk, contact emergency services first.

About call-out fees

Always confirm the call-out fee and total estimate with your contractor via WhatsApp before they leave for your property.